Providing High-Quality Services

Providing high-quality services is a core tenant of the Title X family planning program. Quality measurement and improvement continue to be a top priority as health care and payment reform models emphasize the importance of high-quality, patient-centered, coordinated care. 

NFPRHA's Work

NFPRHA supports its membership to provide high-quality services in the following areas: specialty designations, quality measurement, health center efficiency, health information technology, and alternative delivery models.  

Resources

• Mobile Health Units: A Strategy to Increase Access to Family Planning and Sexual Health Services - A resource on considerations when implementing mobile health units in addressing access to care issues.
  
  
• Benchmark National Clinical Practice Guidelines for Family Planning Clinics (PDF) - A resource addressing all current national clinical practice guidelines related to family planning services.
  
  
• Providing Quality Family Planning Services: Recommendations of CDC and U.S. Office of Population Affairs (PDF) - Guidelines for providing quality family planning services, released by the Centers for Disease Control and Prevention and the HHS Office of Population Affairs in the Morbidity and Mortality Weekly Report (April 2014). Guidelines update in March 2016 and December 2017.
  
  
• QFP One-Page Overview (PDF) – Developed by the Family Planning National Training Center, this one-page fact sheet gives an overview of the new QFP recommendations to improve family planning services nationwide.
  
  
• Delivering Inclusive Care for LGBTQ People - Health Center Staff (PDF) - This resource guide offers best practices to help health care staff provide affirming, inclusive, patient-led care for people who are lesbian, gay, bisexual, transgender, and queer (LGBTQ).
• Delivering Inclusive Care for LGBTQ People - Health Center Assessment (PDF) - This resource is designed to identify gaps in your health center's work and aiding prioritizing next steps to continue to deliver affirming and inclusive care for LGBTQ people. 
• Delivering Inclusive Care for LGBTQ People - Action Plan Guide (PDF) - Resource designed to assist in filling gaps identified in the Health Center Assessment. The guide consists of objectives and corresponding tasks to assist your health center in achieving health equity. 

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